FutureBank: A New Blueprint for Digital-First Banking — Rethinking What a Bank Can Be

The banking world is transforming rapidly, and at the heart of this transformation lies one undeniable truth: the future of banking is digital-first, customer-centric, and experience-driven. In “FutureBank: A New Blueprint for Digital-First Banking”, we explore what the next generation of banking could look like—and what it should look like. This is not just a … Read more

Payment System Resilience…

In 2020, the Bank of International Settlement (BIS) published guidelines for central banks and included discussion of core banking features.Payment System Resilience was one of the top required features as per the guidelines, So …What is payment system resilience and what are the possible ways to achieve this? I hope that this document will give … Read more

رحلة الحج لعام 2016 ميلادية1437 هجرية

يا حجاج بيت الله هنيئا لكم وتقبل الله سعيكم وغفر ذنبكم، هذه خواطر عن رحلة الحج وتلميحات عن تجربة فعلية علها تكون سببا في التيسير عليكم بإذن الله.
أسأل اللهم أن يتقبل منكم وأسالكم الدعاء لي وللوالدين بالرحمة ولجميع المسلمين.

فريضة الحج قد تؤدي كحج مفرد، قارن أو متمتع وفي الكتيب الموجود بآخر الموضوع تفصيل وبيان لأنواع الحج، رحلتنا كانت حجا متمتعا ويرجى مراعاة الفرق في ترتيب المناسك للنوعين الآخرين.

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Mobile payment, some fraud thoughts!

Like10 to15 years ago people used public coin phone booths to do their important calls on the go, on a daily bases it was familiar to see waiting line in front of the cabinet waiting for their turn.

Mobile payment, internal fraud

Coin phones,
Even though calls was clearly cheap, it was common to see some metal circles simulates the coin –Coin fraud– weight and size, in order to cheat the cabinet and establish a free phone call, and guess what? This fake coins was returned to other customers as change after finishing a call. You may also recall that coins connected to a wire where the user can pull it back after finishing his call.

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How to build the worst payment system in 10 steps! [Part2]

How to build the worst payment system in 10 steps!Building a reliable and robust mobile payment system is always a challenge,it requires good analysis from business, marketing and technical teams together to deliver a simple, secure and convenient system to the end users. On the other side there are some trivial mistakes some people do, and this quick guide list some hints to help you to avoid making such mistakes unless your target is to build a system to fail!

This article is Part2 and you are advised to check Part1 to get a clear idea on how the article is listed.

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How to build the worst payment system in 10 steps!

During my journey with mobile payments and payment gateways, I was lucky to see and evaluate multiple payment solutions and systems.I have seen a lot of amazing and well designed systems and was also lucky to see some other systems that scored very law on my evaluation charts. And guess that most of them disappeared now and failed as expected!
Worst mobile payment systemWithin this series I will list the most critical points I used in my evaluation as guide line for any one wants to build a system to fail, and it worth mentioning that you can use the below tips on your own risk with no liability on the author![Hint] I will add some comments after each tip for explanation.

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Mobile Payment, Apple pay Et tu, Brute?

Few days ago the giant smart phone manufacturer Apple announced its new payment product ‘Apple pay’ and finally iPhone will come with NFC port in a step that all the world identified as very late step from Apple side!

Apply pay

Apart form the new introduced techniques, the added security value and the new payment experience, the announced product did not add any new value or proposition to the mobile payment industry.

 

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Mobile payment, the dark side of the moon!

In our recent post Saving the titanic we went through possible benefits of mobile payment and its capabilities and tracking options of this new revolutionary services. It was not possible to go through such capabilities without touching the most critical term Privacy!

Mobile payment, privacyCurrently digitizing consumer life is always suspected and accused, with multiple cases and news about privacy hacking and the endless arguments if this is ethical or not, legal or not, you might refer to the recent announced news about Google via this link for a story about an internet user arrested due to illegal email contents.

 

Back to mobile payment, in a typical crime investigation you might be suspected and you will discover that the mini store you stopped by to buy a coke can was actually a hidden drug dealer.

Such obsesses will be doubled and might be a real showstopper for some set of customers, and it will increase wherever political or terrorism issues exists. In some cases shopping anonymously is a real need and its absence might block possible sales targets. You may now realize how Bitcoin and similar digital currencies found their way in.

To overcome this financial institutions, banks, MNO or even vendors must ensure that they are legally authorized and entitled for such financial services, and a preset agreement with regulators and government not to disclose customer information without certain approvals.

On the other side the service provider must state clearly in their contract under what circumstances they will release the customer data, another factor is the information sharing with 3rd parties. It sounds interesting to see an offer on a new mobile device dedicated for me as I was paying for the repair shop last week. But it also means I’m hacked and I’m fully monitored on the go!

This is not simple as social media sites situation, in social media I’m submitting my data and risk my privacy on my own and I’m still able to control what to be shared, but for payment I have no alternatives to pay for the coffee or maintenance.

Vendors must pay attention to this up rising risk, and it will not make sense to hand such controls over to the customer to decide when he will use his mobile wallet and when to go with cash as it will work against the mobile payment concept!

Very complicated indeed, and going through alternatives needs a separate article to carry on!

Khaled Sayed

Photo Credit: http://p1.pichost.me/640/59/1836187.jpg

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